FAQs

buffer takes away the stress of managing your cash flow, giving you more opportunities to grow your business. We know that growth often means paying for people, asset materials and bills you need, and sometimes these crop up before you have the cash to pay for them. By getting our help with your cash flow, you can focus on the bigger jobs, aligning your expenditures and your income.

To open a buffer account, you will need to be a director of your business with the authority to allow us to debtor finance your invoices.

We don’t consider ourselves a business loan company. Because we only deal with invoices where the work has been completed. We don’t lock you in for long-term plans, charge set up or ongoing fees and, we also don’t take over all of your invoicing. With buffer, we offer you more flexibility with the aim to help small to medium-sized businesses in their growth phase, when they need cash flow the most.

Using buffer should not affect your ability to borrow from a bank. As we’re not actually lending you money, we’re buying an invoice from you.

Your ability to borrow from a bank would only be affected if there are any issues with repayment.

There are no monthly or ongoing fees with buffer. There is an initial setup cost of $250, then we then simply take 10% of the invoice amount as our payment.

Unlike factoring, we do not take over all of your accounts and, your client also doesn’t know that you’re using buffer. We leave it in your hands to decide when you need to use us, and we don’t require you to sign up for a minimum period. This makes us a more flexible and private alternative to factoring.

No, because you will still take the payment from the customers directly. We will simply direct debit the full amount from your account once the payment has been made.

Initial set up and approval will take 24 hours, then once approved, any further invoices presented will be paid to you on the same business day of application.

No, but every invoice is reviewed on a case by case basis.

We will cover up to 90% of the invoice. 

The 90% of your invoice that we give you is considered an advance. When you then get paid the full amount back from your client, we take the 90% back, alongside the 10% fee for using our services.

We’re aware that this may happen sometimes. All we need is a heads up on a payment date change. Please get in touch with us if you have any more questions about this.

We take a direct debit from your account once the invoice has been paid. This means you don’t have to worry about it from your end, as this is an automatic payment.

Yes, we will only deal with direct debits for repayment. 

Yes you can, and we won’t charge you any fees for paying us back early.